NurseLine: 24-Hour Health Information

Hala Health Care Services' NurseLine is developed on the premise that maintaining good health starts with asking questions and understanding the answers.

NurseLine offers participants confidential toll-free telephone access to experienced registered nurses 24 hours a day, 365 days per year.

Our licensed nurses are specially trained to offer prompt, confidential counseling to help individuals make informed decisions about their health and the medical care they receive.

This results in an improved well-being and productivity, while reducing healthcare costs.This service does not offer diagnosis or interfere with treating physicians’ instructions.

Scope Of Service

Hala Healthcare Services provides accurate, up-to-date information, whenever individuals need it. NurseLine offers the following features:

  • A targeted approach to education, focusing on conditions where it can have the most positive impact on participants and the greatest cost savings
  • Guidance and information for dealing with common ailments, which can be managed most effectively through education and self-care
  • Diagnosed recurring conditions that lend themselves to self-care rather than repeated office visits
  • Recently diagnosed medical conditions
  • Prescription and over-the-counter medication information
  • Diagnostic and medical tests information
  • Caller follow-up and satisfaction surveys

Hala Health Care Services' NurseLine is committed to providing unparalleled service by ensuring immediate access to reliable information, education and support. Participant surveys are conducted to measure satisfaction with the service & ensure continuous service improvement.